I've been working for the past 5+ years in technology. Interested in CX,UX and Product Management.
Charles Buchler
Work
Currently I'm based in Luxembourg and work for Doctena, a startup that facilitates booking your next doctors appointment and makes it easier for doctors to organize their day.
I'm in charge of second line support across our suite of consumer and business products. I work closely with our product, engineering and customer service teams across multiple offices.
My days are divided between analysing problems, responding to tickets, producing internal documentation, suggest improvements, verifying requirements and automating routine tasks.
Projects
Outside of work I like to get involved with side projects as a way to express my creative needs as well as build new skill sets. Current project scopes run from, build websites for friends, learning new human languages to video and photography projects.
